ITS Spare Parts Department

Customer Support Parts

After your  Industrial Conveyor Ovenfurnace or washer has shipped, you will be working closely with the Customer Support Services (CSS) team. The CSS team will install, start up and train your team on how to operate the equipment (if part of the purchase package). Replacement and spare parts will also be needed for your equipment and to avoid downtime, you will need a reliable parts source. ITS sells the parts for all of our equipment and provide same day response to quotes and requests.

ITS Services

3000 N 114th Street
Wauwatosa, WI 53222

Customer Support Parts

Industrial Oven, Furnace and Parts Washers
Replacement and Spare Parts

ITS designs and manufactures custom and standard batch ovens to meet the strict demands of our customers and it is important to have the parts on hand to avoid any downtime.

To keep your equipment up and running the ITS Parts team offers complete preventative maintenance kits, replacement parts, manuals and drawings for your machine.

Continental Equipment Corporation (CEC)

ITS acquired the following oven and washer companies:

  • Oven Systems Inc. (OSI)
  • Industrial Heat Enterprise Inc. (IHEI)
  • LTG Technologies (LTG)
  • Continental Equipment Corporation (CEC)

We are your source for replacement parts, manuals, parts lists and drawings for your equipment.

International Thermal Systems made it easy to handle my issue.

Rating 7/7
Handled quickly and quote received promptly.

International Thermal Systems made it easy to handle my issue.

Rating 7/7
Always gives us the best service and a quick response to our requirements.

The ITS difference: Customer Support Parts Team

Our Customer Support Services Team is a group of highly trained specialists who are experts on the ITS equipment and also experts on providing the best customer experience. The team has established systems to make sure your call or email is answered promptly.

We follow up with our customers to receive their feedback and we are exceeding expectations. We work hard to make sure you are happy with ITS.

Industrial Batch Oven

Preventative Maintenance Kits

Our techs will inspect your industrial ovenfurnaceaqueous washer or ice builder annually and replace any needed parts.

Our parts department will create complete parts kits for our customers. Order the kit with your Audit/Preventative Maintenance trip and we will have the parts onsite for the technician to replace at that time. Worry free and convenient.

batch oven

Replacement & Spare Parts

International Thermal Systems Customer Support Service Staff travel the globe to provide support for our customers. Factory Trained Technicians are available for:

  • Replacement Parts
  • Spare Parts
  • Preventative Maintanence Kits
  • End of Warranty Service
  • Manuals
  • Parts Lists
ITS Batch Ovens and Conveyor Ovens

Peace of Mind

To request Service or Parts, contact the Customer Support Services team.

Phone:  414-902-5300


We look forward to working with you!

Shop for parts 24/7 at ITS Parts Store 

To better serve our customers, ITS has created an online parts store for 24/7 ordering.

The ITS online parts store is a quick, convenient place to order replacement and spare parts. Customers can check pricing, stock availability and order with a credit card or PO.  The store offers everything from gaskets to motors to new controls. We occasionally offer promotions for online orders so be sure to set up an account for website ordering.

To open an online account, click the “Login” tab on the ITS website and then click “Request an account”. Complete the form and submit. The account will be approved in 1-2 business days and an email from ITS will sent with login information. Once logged in, you are ready to order! View product pricing and place the online order.

Industrial Oven and Furnace Parts

Contact the CSS Group

We are ready to assist with service and parts requests. Complete the form or contact us at 414-902-5300 or