At ITS, every piece of equipment sold is the beginning of a long-term business partnership with the customer. From design-to-installation and throughout the life of the machine, ITS is here to provide support. Our Customer Support Services Division was created to provide both parts and service support. Our mission is to keep your equipment running at maximum efficiency and avoid any downtime.
ITS Customer Support Services -
Complete Solutions for Service and Parts
The parts department stocks replacement and spare parts for all of our equipment. We have made ordering convenient with a newly designed online parts store. Set up an account, view parts pricing and order parts as needed. The parts team is also available by email, phone or fax and can answer any questions. Need a parts list or a manual? Contact the parts department for assistance.
International Thermal Systems Customer Support Service Staff travel the globe to provide support for our customers. Factory Trained Technicians are available for:
- Field Installations
- Equipment Relocation
- Equipment Retrofit and Repairs
- Emergency Repairs
- Equipment Troubleshooting
- Equipment Audits
- Preventative Maintenance
- Operator Support Training