Customer Support Services is Open and ready to Assist!

We hope that everyone is safe and doing well during this time. We send our thoughts and gratitude to all Essential Workers. ITS remains open as an Essential Business and our Customer Support Services Team is ready to assist with any equipment repairs and parts sales.

ITS supports equipment manufactured by ITS or our competitors including; industrial ovens, furnaces, industrial part washers including conveyor and can washers.

Contact CSS at 414-902-5300 or email We look forward to working with you.

Equipment Repairs

International Thermal Systems Customer Support Service Staff travel the globe to provide support for our customers. Factory Trained Technicians are available for:

  • Field Installations
  • Equipment Relocation
  • Equipment Retrofit and Repairs
  • Emergency Repairs
  • Commissioning/Debug/Startup
  • Equipment Troubleshooting
  • Equipment Audits
  • Preventative Maintenance
  • Operator Support Training

Replacement Parts, Manuals and Parts Lists

Contact the CSS Parts Team for your replacement parts, parts lists, manuals and drawings.

The ITS online parts store is a quick, convenient place to order replacement and spare parts. Customers can check pricing, stock availability and order with a credit card or PO.  The store offers everything from gaskets to motors to new controls. We occasionally offer promotions for online orders so be sure to set up an account for website ordering.

To open an online account, click the “Login” tab on the ITS website and then click “Request an account”. Complete the form and submit. The account will be approved in 1-2 business days and an email from ITS will sent with login information. Once logged in, you are ready to order! View product pricing and place the online order.

Do you own an industrial oven or industrial parts washer from OSI, IHEI, LTG or Continental? We have your parts, parts lists and manuals.

We hope this shut down will be over soon and life for all of us will return to normal. Take care of yourself and your family. 

CSS team 414-902-5300


css, Customer Support Services, Equipment Repairs, Industrial Oven Repairs, ITS
Previous Post
ITS Ships Custom Conveyor Oven with Cooler
Next Post
ITS is open! We are Grateful for our Shop Employees!

Related Posts

What is a conveyor oven and what are its uses?

Conveyor Ovens, in the simplest terms, are batch ovens that operate with product moving through it. Conveyor Ovens can utilize indexing or continuous motion, with horizontal, vertical, inclined, or spiral…
Read More